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Help to operate e-commerce websites that retain customers and drive growth

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Technical Support for Shopify

Our technical support services provide comprehensive assistance in managing and optimizing your Shopify store, ensuring it runs smoothly and efficiently. Our services include:

Customer Interface (CI) and Website Navigation
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Continuous website audits, menu updates, and navigation enhancements to improve user experience and conversion rates.
Website Maintenance and Enhancements
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Regular speed optimization, API management, ERP integration support, and new plug-in evaluation to keep your website performing at its best.
Emergency Assistance
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Immediate response to payment gateway failures, back-end malfunctions, and other critical issues.
Coding and Development
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Custom coding solutions tailored to meet your specific website needs.
Google Merchant Center Management
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Integration and optimization of your product listings in the Google Merchant Center.
User Interface and Web Design
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Focused on creating a visually appealing and user-friendly interface.
Data Structuring and Navigation
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Organizing data efficiently and enhancing user paths for better accessibility.
Third-Party Integration and API Configurations
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Embedding and configuring third-party applications and APIs to extend your website's capabilities.
Testing, Revisions, and Deployment
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Continuous quality assurance, testing, and revisions to meet defined requirements, along with deployment on hosting infrastructure or Shopify plan upgrades.
Compliance and Application Management
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Adherence to development standards, ongoing monitoring, and optimization of Shopify apps.
Fault Correction and Preventive Maintenance
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Prompt error resolution and proactive issue prevention to maintain optimal website performance.
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We’ve recently transitioned our website from Magento to Shopify with the help of the Alchemative team. I can't say enough about their professionalism and expertise. The entire process was smooth and flawless, thanks in large part to Komal and Evgenia's attentiveness and dedication. They not only designed a stunning and user-friendly website but also ensured a seamless transition with minimal disruption to our business. We had a truly positive experience working with Alchemative, and their clear communication throughout the project made everything much easier. We're thrilled with the results and highly recommend Alchemative's services to anyone considering a move to Shopify.

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Ali Hasnain

Deputy Manager E-commerce

Alchemative has been working as our technology partner - web services for the last 2 years. They have brought a high standard of performance and technical expertise which in turn have helped Élan streamline its e-retail operations while focusing on consumer-driven designs

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Ali Abbas

Head of Retail, Elan

Running a busy business requires the partnership of a professional team and sometimes professional contractors who can be trusted to work diligently and unsupervised in their area of expertise. After a great deal of research we chose to partner with Alchemative to build our Shopify Plus eCommerce store as it requires many features outside of a standard shopify store build. We feel that Alchemative were very attentive in their development work and extremely patient as we presented them with a challenging technical build. Perfection does not exist in any of the available ecommerce software/platforms but I can state that perfection does exist in the partnership we have forged with the team at Alchemative. With special thanks to our liaison manager Komal Jaidka who’s patience and professionalism helped expedite a very taxing project. I recommend Alchemative to any business in need technical development support.

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Mick Say

General Manager, Hair & Beauty Corp Ltd.

With Alchemative as our technology partner, we have learned and explored a lot with our business. We would just want to keep it short and simple and quote Alchemative to anyone as these guys are the best. Keep up the good work!

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Bilal Sajjad

CEO, Baroque

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